The local banks are addressing this with the re-issue of new cards for Visa customers that have used their cards in Fiji in the past 12 months. Customers with unauthorized transactions on their account as a result of this fraudulent activity are to be assured that they will be reimbursed for the amount of the unauthorized transaction after banks verify the legitimacy of dispute.
Members of the public and bank cardholders who have travelled to Fiji in the past year are urged to reconcile your bank account statements to ensure your accounts have not been victimized. The Reserve Bank would like to advise cardholders to exercise caution when using their Visa cards at ATMs and EFTPOS machines, when accessing their bank accounts online and when conducting online purchases or payments.
Customers whose cards were used for unauthorized transactions should immediately contact their respective bank. For BSP customers please contact ‘Amateila Tonga at telephone number (676) 23933 ext.6178 or email
Customers may also report any fraudulent or suspicious transaction to the Complaints Unit of the NRBT at telephone (676) 24057 or email
The public is hereby reminded that ATM and EFTPOS skimming and similar financial fraudulent activities, and money laundering are serious offences punishable under the Criminal Offences Act (Cap 18) and the Money Laundering and Proceeds to Crime Act 2000.
Kuo ma’u ‘e he Pangikē Pule Fakafonua ‘o Tongaˊ ha ngaahi fakamatala fekau’aki mo e ngaahi ngāue kākā ‘i Fisi ‘a ia ‘oku ne uesia ‘a e ngaahi ‘akauni fakapangikē ‘a e kau kasitomā ‘o kau ai e kau kasitomā ‘o e ngaahi pangikē ‘i Tonga niˊ. ‘Oku kau ki heni ‘a hono ma’u ‘o e ngaahi fakaikiiki ‘o e ngaahi kaati fakapangikē mei hono faka’aonga’i ‘i he ngaahi mīsini ATM pea mo e mīsini EFTPOS ‘i Fisiˊ.
’Oku lolotonga ngāue atu ai ‘a e ngaahi pangikē fakalotofonuaˊ ki hono fakafo’ou ‘o e ngaahi kaati Visa ‘a e kau kasitomā ne faka’aonga’i ‘enau kaatiˊ ‘i Fisi ‘i he māhina ‘e 12 kuo ‘osiˊ. ‘Oku fakamahino atu heni ki he kau kasitomā ko ia na’e uesia ‘e he palopalema ko ‘eni ‘o toho ta’e fakamafai’i ai ha pa’anga mei he ‘enau ngaahi ‘akauniˊ, ‘e toe fakafoki atu ‘a e lahi ‘o e pa’anga ne toho ‘ikai fakamafai’i mei ho’o ‘akauniˊ ‘i he hili hano fakapapau’i na’e to’o ‘i he founga ta’e fakalao.
Ki he kakai ’o e fonuaˊ pea mo e kau ma’u kaati pangikē ne folau atu ki Fisi ‘i he ta’u kuohiliˊ, ‘oku mau tapou atu ke mou siofi homou ngaahi fakamatala ‘akauni fakapangikē ke fakapapau’i ne ‘ikai ke uesia heni. ‘Oku toe fale’i atu foki mei he Pangikē Pule Fakafonua ‘o Tongaˊ ki he ni’ihi ‘oku ‘i ai ha ‘a mou ngaahi kaati pangikē ke mou toe tokanga ange ‘i hono faka’aonga’i ‘a ho’o mou ngaahi kaati Visá ‘i he ngaahi mīsini ATM pea mo e EFTPOS, pea pehē foki ki he taimi ‘oku mou faka’aonga’i ai ‘a e ngaahi kaatí ni ‘i he ‘initanetí pehē ki hono fakahoko ha ngaahi fakatau mo e ngaahi totongi koloa pe ngāue ‘i he ‘initanetí.
Ko kinautolu ko ia ne uesia ‘enau kaatí ‘i he ngaahi ngāue kākā ko ‘ení, kenau fetu’utaki leva ‘i he vave tahá ki he’enau ngaahi takitaha pangikē. Ki he kau kasitomā ko ia ‘a e pangikē BSP kenau kātaki ‘o fetu’utaki kia ‘Amateila Tonga ‘i he fika telefoni (676) 23-933 ‘i he extension 6178 pe ‘imeili
‘E toe lava pē ke fakahoko mai ‘e he kau kasitomá ha ’a nau ngaahi līpooti pē lāunga fekau’aki mo e ngaahi ngāue kākaá ni ki he Va’a Lāunga ‘a e Pangikē Pule Fakafonua ‘a Tongá ‘i he telefoni (676) 24-057 pe ‘imeili
‘Oku mau toe fakamanatu atu ki he kakai ‘o e fonuá ko hono ma’u ‘o ha pa’anga ‘i ha founga kākā mo ta’efakalao ‘o kau ai ‘a hono fakafou ‘i hono faka’aonga’i e ngaahi mīsini ATM mo e mīsini EFTPOS ko e hia mamafa ia ‘a ia ‘e malava pē ke tautea fakatatau ki he tu’utu’uni ‘a e Lao ki he ngaahi Hia (Vahe 18) pea mo e Lao ki hono Fe’ave’aki Fakapulipuli ‘a e Ngaahi Pa’anga Kākā mo Pa’anga Hiamatea 2000.
